What are the hazards?

The spread of Covid-19 Coronavirus

Who might be harmed

  • Staff

  • Visitors to our premises Cleaners

  • Contractors

  • Drivers

  • Vulnerable groups – Elderly, Pregnant workers, those with existing underlying health conditions Anyone else who physically comes in contact with you in relation to your business


Controls Required

Hand Washing

  • Hand washing stations supplied with single-use paper towels and antibacterial soap

  • Guide provided in training folder for hand washing

  • Hand moisturiser provided for staff to reduce harm to skin


Hand Washing Additional Controls

  • Regular reminders from management and teammates for handwashing. 

  • Hand sanitisers in prominent positions throughout the restaurant


  • Frequently cleaning and disinfecting objects and surfaces that are touched regularly:

    • Push panels and door handles

    • All guests’ furniture, including outdoor furniture

    • Single-use cloths and gloves used to deep cleaning facilities and bins

    • Regular alarms set to remind staff to clean common areas throughout service

    • Checklists to keep duties on record

Cleaning Additional Controls

  • Managers are to ensure that the necessary procedures are being adhered to and must carry out rigorous checks.

  • Retraining our staff to hold each other accountable for their duties


Social Distancing

  • Reduced restaurant capacity by 20%

  • Reducing the number of persons in any work area to comply with the 1 metre-plus guidance

  • Taking steps to review work schedules including start & finish times/shift patterns. Reduce hours when possible to avoid prolonged exposure.

  • Staff will be working side-to-side rather than face-to-face when possible

  • Smoking breaks will be one staff member at one time


Social Distancing Additional Controls

  • Staff to be reminded on a daily basis of the importance of social distancing, on and off site

  • Management checks are to take place to ensure this all policies are adhered to

Wearing of Gloves

  • Gloves will be provided for all staff but mandatory for staff members who prepare food and drink

  • In lieu of gloves, chefs will be using tongs that will be rotated and cleaned frequently throughout service

  • Staff will be instructed on how to remove gloves carefully to reduce contamination and how to dispose of them safely.


Wearing of Gloves Additional Controls

  • Staff to be reminded that wearing of gloves is not a substitute for good hand washing.

Personal Protective Equipment

  • All customer-facing staff will be wearing a mask when within a 1 metre distance from guests. For example: when hot stones are being handed out at the tables, or bussing of plates and glassware. 


Table Service

  • Cutlery and plates will only be provided once guests have been seated

  • Laminated and wipeable menus will be provided. Our menus will be sanitised after every use.

  • Salt and pepper sachets will be provided upon request

  • Ramekins of sauce/oils/vinegars will be provided upon request

  • Dinner linens will be provided and stored away safely for cleaners to pick up weekly

  • Servers and Managers will be masked when they are less than a 1 metre distance from guests


Table Service Additional Controls

  • Guides of new steps of service is provided in training manual

  • Retraining will be provided one week before service starts, however, a commitment will be made retrain as much as our staff needs to keep everyone safe.


Mugshot Photo Wall

  • Our iconic Mugshot Photo Wall will put on hold for the time being to adhere to the 1 metre-plus guideline

Symptoms of Covid-19

  • If anyone becomes unwell with a new continuous cough or a high temperature in the workplace, they will be sent home and advised to follow the stay at home guidance. Communication lines will be kept open to further investigate the incident.

  • If advised that a member of staff or guest has developed Covid-19 and were recently attending our restaurant, the management team will use our reservation system to track and trace the guests involved.


Symptoms of Covid-19 Additional Controls

  • Cross training has been provided for certain members of staff for contingencies for shift coverage.

  • Temperature checks will be logged at the start of every shift

Mental Health and Concerns

  • Open non-judgemental communications for concerns, mental health, stress, anxiety, and fear are prevalent during this time to maintain our restaurant’s spirit. 

  • All staff are retrained on changes and will be able to answer concerns and questions asked by our guests